When it comes to booking plumbing services, you’ll always have plenty of options to choose from. In fact, for every state, there is an average of around 5,500 plumbing companies. However, not every one of them offers the same level of quality work. And if you’re only going after the best plumber near you (which you should), that number dwindles further.
So, how do you ensure you’re not just getting some random plumber for your needs? This homeowner’s guide from Cornwell Plumbing will tell you exactly what to do.
1. Ask for Recommendations
Most homeowners will call a plumber only when serious troubles strike. Rarely do they call right away when the early symptoms are just popping up. If you’re just as guilty, you should never just randomly search for a plumber. Searching aimlessly will only increase your chance of pairing with contractors who may not be up for the job.
Always filter your search for reliable plumbers by asking for recommendations. You can inquire with your close circle on who they had a positive experience wit. Word-of-mouth referrals often lead to the best, tested services.
2. Read Reviews
Did you know that 81% of online customers make it their norm to read online reviews? Well, it’s best if you’re one of them. Online reviews are actually a reliable way of telling whether a company is a good choice or not.
So, after narrowing down your search with referrals from your trusted people, you should also check what others have to say about the company or its service.
Those Google star ratings? They’re your first guide to the company’s reputation. Besides inspecting their average rating, also check the number of reviews. Read both the positive and negative comments from their actual clients. Are they professional and courteous? Do they arrive on time? Or are they honest with their pricing?
These basic questions will help you gauge how they do business. As much as possible, pick those with higher ratings and higher numbers of reviews as they’re often the more established companies.
Besides Google reviews, you can also wander into other review sites like Yelp or Angie’s List. This helps you better picture the overall track record of the company.
3. Verify Licensing and Insurance
Plumbing work doesn’t always go smoothly. No matter how experienced the plumber is, there is always the risk of damage, accidental or not. So, besides checking their reviews, you must also confirm that they are licensed and insured.
A valid license ensures that the plumber has met the state’s requirements and has the proper training to do the job. It’s a basic qualification that protects you from subpar work.
Insurance, on the other hand, protects both you and the plumber. If an accident occurs on your property, their insurance covers it, saving you from unnecessary financial burdens. Always ask for proof of both licensing and insurance before making a hire.
4. Check Experience and Specialization
Not all plumbing jobs are the same. Some plumbers specialize in residential services, while others are more experienced with commercial projects. Some focus on repairs, while others excel in installations.
When searching for the best plumber in Brownsburg, IN, look for experience in the specific work you need. A company with years of experience handling similar problems will likely get the job done more efficiently.
For example, if you need a water heater replacement, find a plumber with a strong track record in installing or repairing water heaters. The same applies to sewer line issues, leak detection, or bathroom remodeling.
5. Request a Written Estimate
Are you surprised by the additional charges at the last minute? No homeowner wants that. That’s why you should always request a written estimate before agreeing to any work.
A reliable plumber should provide you with a detailed breakdown of costs, including labor, materials, and any potential additional fees. Beware of vague pricing or plumbers who refuse to give a written quote. This could be a red flag for hidden charges waiting to catch you off guard.
6. Compare Pricing
While it’s tempting to go with the cheapest option, you should always compare pricing across multiple plumbers. If one estimate is significantly lower than the others, ask why. It might indicate lower-quality materials or a lack of proper licensing.
On the flip side, the highest price doesn’t always mean the best service. The goal is to find fair and transparent pricing that aligns with quality workmanship.
7. Confirm Availability and Response Time
Plumbing emergencies can’t always wait. If you’re dealing with a burst pipe or an overflowing toilet, response time is critical.
When choosing a plumber, ask about their availability, especially for urgent issues. Do they offer 24/7 emergency services? Can they come out on the same day? A reliable plumber should be able to respond quickly when needed, preventing further damage to your home.
8. Assess Communication and Professionalism
From your first inquiry to the final handshake, a plumber’s communication and professionalism matter.
Did they answer your call or email promptly? Were they polite and informative? Do they take the time to explain the work they’re doing? A good plumber should be clear, honest, and respectful throughout the process.
Poor communication and unprofessional behavior, like missed appointments or vague answers, are red flags that shouldn’t be ignored.
9. Check for Warranties and Guarantees
A plumber who stands by their work offers warranties on both labor and parts. If something goes wrong after the repair, a solid warranty ensures they’ll fix it without extra charges. Before hiring, ask:
- Do you offer a warranty on your work?
- How long does the warranty last?
- What does it cover?
A company that backs its services with a guarantee is one that believes in delivering quality work.
Skip the Stress of Loo-Quality Plumbing Work—Call Brownsburg’s Best Plumber
Plumbing issues can be a hassle, but choosing a plumber shouldn’t be. At Cornwell Plumbing, we make the process easy with honest pricing, expert service, and fast response times.
With 260+ Google reviews and a 4.9-star rating, homeowners in Brownsburg, IN, count on us for dependable service. We also offer emergency plumbing solutions because we know some problems just can’t wait.
From quick repairs to major installations, we do it all with care and professionalism. Call Cornwell Plumbing today or book online! Let’s get your plumbing back on track.
Andrew and Austin Cornwell stepped into leadership, bringing with them not just their plumbing licenses and two decades of experience each, but a vision for even better customer service.
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